Frequently Asked Questions

Quick answers before you fly.

Find clear guidance about flight assistance, booking changes, cancellations, and refunds.

Yes. Share your departure city, destination, preferred travel dates, and passenger count. We can provide guidance to help you explore available flight options and understand the details relevant to your journey. Actual fares and availability are determined by the airline or applicable travel provider.

We can provide information and guidance regarding an existing reservation, including where to review your itinerary, understand applicable fare conditions, and find the appropriate channel for requesting changes. Keep your booking reference available when seeking assistance.

Flight changes depend on the airline's policies, your ticket conditions, seat availability, and any applicable fare difference or change fees. Review your reservation details and contact the airline or original booking provider to confirm the available options before making changes.

Cancellation and refund eligibility varies according to the fare rules, airline policies, booking conditions, and the circumstances of the cancellation. We can help you understand the general process and identify the relevant policy. The airline or original booking provider determines eligibility and processes applicable refunds.

For general flight inquiries, prepare your departure and arrival cities, travel dates, number of passengers, and preferred travel times. For an existing reservation, your booking reference and relevant itinerary details may also be helpful. Share personal information only when necessary through an appropriate channel.

Yes. We can help you understand what to check regarding cabin baggage, checked luggage, weight limits, size restrictions, and additional baggage charges. Allowances vary by airline, route, and fare type, so confirm the current requirements with your airline before departure.

Seat selection options depend on the airline, aircraft, fare type, and remaining availability. Some seats may require an additional payment, while others may be assigned during check-in. Check your booking or contact the airline for current seat selection options.

Review any notification from your airline and check your updated itinerary for revised departure or arrival times. Depending on the change, alternative arrangements or other options may be available under the airline's policy. Contact the airline or original booking provider to confirm the details and any next steps.

You can generally check your flight status through your airline's website or mobile app using your flight number and travel date. Airport departure boards may also provide updates. Check close to departure because flight times and gate information can change.

No. Flight prices, schedules, and seat availability can change at any time. Any information provided is subject to confirmation by the airline or applicable travel provider. Verify the final fare, taxes, baggage allowance, and ticket conditions before completing a booking.

We can provide general guidance on comparing flight options for families and larger groups. Availability, group fare conditions, passenger requirements, and seating arrangements vary by airline. For larger parties, contact the airline or a suitable booking provider to discuss the options for your group.

Tour & Travel is an independent flight assistance and travel information service. We are not an airline and do not represent an airline unless expressly stated. Our website provides travel guidance to help visitors understand flight options and common reservation questions. Ticket issuance, booking confirmation, payments, and applicable changes are handled by the relevant airline or booking provider.