Frequently Asked Questions
Quick answers before you fly.
Find clear guidance about flight assistance, booking changes, cancellations, and refunds.
Yes. Share your departure city, destination, preferred travel dates,
and passenger count. We can provide guidance to help you explore
available flight options and understand the details relevant to
your journey. Actual fares and availability are determined by
the airline or applicable travel provider.
We can provide information and guidance regarding an existing
reservation, including where to review your itinerary, understand
applicable fare conditions, and find the appropriate channel for
requesting changes. Keep your booking reference available when
seeking assistance.
Flight changes depend on the airline's policies, your ticket
conditions, seat availability, and any applicable fare difference
or change fees. Review your reservation details and contact the
airline or original booking provider to confirm the available
options before making changes.
Cancellation and refund eligibility varies according to the fare
rules, airline policies, booking conditions, and the circumstances
of the cancellation. We can help you understand the general process
and identify the relevant policy. The airline or original booking
provider determines eligibility and processes applicable refunds.
For general flight inquiries, prepare your departure and arrival
cities, travel dates, number of passengers, and preferred travel
times. For an existing reservation, your booking reference and
relevant itinerary details may also be helpful. Share personal
information only when necessary through an appropriate channel.
Yes. We can help you understand what to check regarding cabin
baggage, checked luggage, weight limits, size restrictions, and
additional baggage charges. Allowances vary by airline, route,
and fare type, so confirm the current requirements with your
airline before departure.
Seat selection options depend on the airline, aircraft, fare type,
and remaining availability. Some seats may require an additional
payment, while others may be assigned during check-in. Check your
booking or contact the airline for current seat selection options.
Review any notification from your airline and check your updated
itinerary for revised departure or arrival times. Depending on the
change, alternative arrangements or other options may be available
under the airline's policy. Contact the airline or original booking
provider to confirm the details and any next steps.
You can generally check your flight status through your airline's
website or mobile app using your flight number and travel date.
Airport departure boards may also provide updates. Check close to
departure because flight times and gate information can change.
No. Flight prices, schedules, and seat availability can change
at any time. Any information provided is subject to confirmation
by the airline or applicable travel provider. Verify the final
fare, taxes, baggage allowance, and ticket conditions before
completing a booking.
We can provide general guidance on comparing flight options for
families and larger groups. Availability, group fare conditions,
passenger requirements, and seating arrangements vary by airline.
For larger parties, contact the airline or a suitable booking
provider to discuss the options for your group.
Tour & Travel is an independent flight assistance and travel
information service. We are not an airline and do not represent
an airline unless expressly stated. Our website provides travel
guidance to help visitors understand flight options and common
reservation questions. Ticket issuance, booking confirmation,
payments, and applicable changes are handled by the relevant
airline or booking provider.